Retail Store:         
Equiworld,  Equiworld Facebook link
Pertenhall Road,
Great Staughton, St Neots,
Cambs PE19 5BE, UK
Tel 0845 467 5232
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Privacy Notice

Privacy Notice

This privacy policy sets out how Equiworld Ltd uses and protects any information that you give Equiworld Ltd when you use this website.
Equiworld Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Equiworld Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25 May 2018.
What we collect
We may collect the following information:
*contact information including email address and phone number
*demographic information such as address and postcode
*other information relevant to processing of orders

What we do with the information we gather

We require this information in order to fulfill orders and provide a quality customer not present retail service, and in particular for the following reasons:
-Internal record keeping as required by UK law for accounting purposes
-We may use the information to improve our products and services
-We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided if you have chosen to opt in for this service.
-We will not pass your information pass them to a third party for marketing purposes
-We will contact you by email, phone or mail to keep you updated on the status of your order or enquiry
-We will pass some of your personal information to third parties for the purpose of delivering your orders as requested

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which is placed on your computer's hard drive. The file is added and the cookie helps analyse web traffic. Cookies allow our web applications to respond to you as an individual.
We also use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and the data is not related to any individual. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us -in this case what you intend to view or purchase.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website and placing orders.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We use external payment gateways to process all payments and these will ask and retain the relevant information under UK law to process payments.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:
-if you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by writing to or emailing us at
-we will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

You may request details of personal information which we hold about you, a small fee may be payable. If you would like a copy of the information held on you please write to Equiworld, Pertenhall Road, Great Staughton, Cambs PE19 5BE.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect. You are also at liberty to ask for you data to be deleted which we will be happy to do so upon request to -please be aware that some information will be retained under UK accounting laws if you have actually placed an order with us.

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